About Us
About Us
Company Overview
**What inspired the founding of GB Heat Pumps?**
GB Heat Pumps was founded due to Jules's extensive experience with the Energy Companies Obligation (ECO) as a retrofit surveyor. Recognising the growing demand for energy-efficient solutions, Jules, who has been in the renewable energy industry since 1998, partnered with Shaun, who has deep expertise in renewable technology. Their combined knowledge and the government's ambitious goal of installing 600,000 heat pumps annually in the UK inspired the creation of GB Heat Pumps to meet this critical need.
**What are the core values and mission of GB Heat Pumps?**
At GB Heat Pumps, our core values are centred around providing a personal level of service and expertise that is unparalleled in the industry. We are committed to offering comprehensive support and technical advice, ensuring our clients receive the solutions they need whenever they need them. Unlike other companies, we don’t close our doors or phones at 5 PM; we are available until we go to sleep, ready to address any issues that may arise. Our mission is to deliver top-notch energy-efficient solutions while maintaining exceptional customer service and support.
Our Team
**What specific roles do Jules and Shaun play in the company?**
Jules focuses on business development, leveraging his exceptional relationship-building talents, pragmatic approach, and pioneering spirit to lead the company's evolution as a trusted partner in renewable energy solutions. His extensive network and experience in the industry allow him to forge strategic partnerships and drive growth.
Shaun, with his background in providing consultation, design, implementation, and management of specialist construction projects, oversees the technical and operational aspects of the company. His expertise in mechanical and electrical design services, renewable technology, and both electrical and gas installations ensures that GB Heat Pumps delivers high-quality and innovative solutions.
Together, Jules and Shaun complement each other perfectly, combining strategic vision with technical expertise to manage and inspire the team around them. Their collaborative approach ensures that GB Heat Pumps remains at the forefront of the renewable energy industry, consistently delivering exceptional results for their clients.
**Are there any other key team members or departments we should highlight?**
Our dedicated administration and accounts team plays a crucial role in our operations. They are always on hand to answer any questions regarding invoicing or stock levels, ensuring that our clients receive timely and accurate information. Their commitment to excellent customer service supports the seamless functioning of GB Heat Pumps.
Products and Services
**What are the main products and services offered by GB Heat Pumps?**
GB Heat Pumps focuses on providing British-made technology wherever possible, ensuring high quality and reliability. We offer a range of products and services, including:
- **Air Source Heat Pumps (ASHPs):** We provide advanced ASHP solutions from strategic partners like Ebac and Trianco, tailored for residential, commercial, and social housing sectors.
- **Pump-Side Ancillaries:** In collaboration with IntaTec and Primary Pro Insulation, we supply high-quality ancillaries designed to enhance the performance and durability of our heat pump systems.
- **Thermal Batteries and Hot Water Cylinders:** We supply Sunamp thermal batteries and hot water cylinders and buffers to ensure comprehensive and efficient energy storage solutions.
Unlike typical plumbing supplies found at local merchants, our ancillaries are specialised and aimed at providing superior performance for ASHP systems.
**Can you provide details on any unique features or benefits of these products?**
All of the products we offer have their own unique selling points (USPs). For detailed information on each product's features and benefits, please refer to the product pages on our website.
**Who are your primary customers?**
Our customers include housing associations, local authorities, ECO installers, BUS installers, and MCS-approved domestic ASHP installers. We cater to a diverse range of clients, ensuring that our products meet the specific needs of each sector.
**What regions or markets does GB Heat Pumps serve?**
We proudly serve all regions across the UK and Ireland, ensuring our high-quality renewable energy solutions are accessible to a wide range of customers.
**How does GB Heat Pumps stay at the forefront of innovation in the renewable energy industry?**
GB Heat Pumps stays at the forefront of innovation through our extensive network of connections, which includes regular visits to companies, participation in trade exhibitions, and staying informed about the latest industry advancements. We are constantly exploring new technologies and best practices to ensure our products and services remain cutting-edge. Our commitment to innovation ensures that we provide our clients with the most efficient and sustainable energy solutions available.
**Can you share any specific sustainability initiatives or achievements?**
At GB Heat Pumps, sustainability is at the heart of everything we do. Some of our key initiatives and achievements include:
- **Eco-Friendly Products:** We prioritise British-made products and materials that have a lower carbon footprint, supporting local industries and reducing transportation emissions.
- **Energy Efficiency:** Our ASHPs and thermal storage solutions are designed to maximise energy efficiency, reducing energy consumption and lowering greenhouse gas emissions.
- **ECO Uplift Programmes:** By actively participating in government programmes like ECO, we help our clients access funding and incentives for installing energy-efficient systems, promoting wider adoption of sustainable technologies.
- **Community Engagement:** We work closely with housing associations and local authorities to implement renewable energy solutions in social housing, improving living conditions and reducing energy costs for residents.
- **Continuous Improvement:** We invest in ongoing research and development to enhance the performance and sustainability of our products, ensuring they meet the highest environmental standards.
**Can you elaborate on your strategic partnerships with manufacturers like Ebac, Trianco, and IntaTec?**
At GB Heat Pumps, we maintain very personal and supportive relationships with all of our suppliers, including Ebac, Trianco, and IntaTec. These strategic partnerships allow us to ensure that our clients are always the first to know about new products and upcoming events. By working closely with our suppliers, we can provide tailored solutions that meet the specific needs of our clients, further enhancing the performance and reliability of our systems.
**Are there any other notable partnerships or collaborations?**
In addition to our work with Ebac, Trianco, and IntaTec, we also operate SmartVolt ESS, a company specialising in commercial, industrial, and grid-scale battery storage solutions. Our partnership with Soundon New Energy in China enables us to offer advanced battery storage systems, reinforcing our commitment to the renewable energy sector. This collaboration allows us to provide comprehensive energy solutions that address both heating and energy storage needs, further cementing our role as a leader in the renewable energy industry.
**Can you share any customer success stories or testimonials?**
Here are some testimonials from our satisfied installers:
- **John XXX, ECO Installer:** "Working with GB Heat Pumps has been a game-changer for our business. Their Trianco ASHPs are incredibly efficient and reliable. The support we receive from Jules and his team is second to none, making our installations smooth and hassle-free. Our clients have noticed significant energy savings, and we couldn't be happier with the partnership."
- **Sarah XXXXX, MCS-Approved Installer:** "We've been sourcing our ASHPs from GB Heat Pumps for over six months now, and the quality of their products is outstanding. The personalised service and technical support provided by Shaun and his team ensure that we always have the right solutions for our projects. Our customers are thrilled with the performance of the Ebac heat pumps, and so are we."
- **Mark XXXX, Housing Association Manager:** "GB Heat Pumps has been instrumental in helping us upgrade our housing stock with the latest renewable energy technologies. Their commitment to sustainability and innovation aligns perfectly with our goals. The Sunamp thermal batteries and IntaTec ancillaries have significantly improved the energy efficiency of our properties, and the support from GB Heat Pumps has been fantastic."
**What are some key milestones or achievements for GB Heat Pumps?**
Every sale we make is an achievement. In a challenging world where everyone's needs are different, we are proud of what we've accomplished and how far we've come. Our success would not be possible without our loyal customers. Each project we complete, each satisfied client, and each innovative solution we provide marks a milestone in our journey. We take pride in our ability to adapt and meet the unique needs of our diverse clientele, and we are grateful for the trust and support they have shown us over the years.
**What are the future goals and vision for GB Heat Pumps?**
Our vision for the future is to continue providing consistently top-notch support and industry-leading products to our loyal clients for another 25 years and beyond. We aim to adapt as the market evolves, ensuring that we remain at the forefront of renewable energy solutions. Our long-term goal is to create a sustainable business that our young children may want to take over and run, continuing the legacy of excellence and innovation.
**Are there any upcoming projects or expansions planned?**
We have exciting plans for the future that we are keeping under wraps for now. Stay tuned for updates as we continue to innovate and expand our offerings to better serve our clients and the renewable energy industry.